TECH SUPPORT
A customer call to buy a computer from Super Duper computer store.
Computer store:
Super Duper
computer store. Can I help you ?
Customer:
Thanks I'm setting up an office in my den and I'm thinking about buying a
computer.
Computer store:
Mac ?
Customer:
No, the
name's Lou.
Computer store:
Your
computer ?
Customer:
I don't own
a computer. I want to buy one.
Computer store: Mac
?
Customer:
I told you,
my name's Lou.
Computer store:
What about Windows
?
Customer:
Why? Will it
get stuffy in here ?
Computer store:
Do
you want a computer with Windows ?
Customer:
I don't know. What will I see when I look at the
windows ?
Computer store:
Wallpaper.
Customer:
Never mind the windows. I need a computer and
software.
Computer store:
Software for Windows?
Customer:
No. On the computer ! I need
something I can use to write proposals, track expenses and run my business.
What do you have ?
Computer store:
Office.
Customer:
Yeah, for my office. Can you recommend
anything ?
Computer store:
I just did.
Customer:
You just did what ?
Computer store:
Recommend something.
Customer:
You recommended something ?
Computer store:
Yes.
Customer:
For my
office ?
Computer store:
Yes.
Customer:
OK, what did
you recommend for my office ?
Computer store:
Office.
Customer:
Yes, for my
office !
Computer store:
I
recommend Office with Windows.
Customer:
I already
have an office with windows ! OK, let's just say I'm sitting at
my computer and I want to type a proposal. What do I need ?
Computer store:
Word.
Customer:
What word ?
Computer store:
Word
in Office.
Customer:
The only
word in office is office.
Computer store:
The
Word in Office for Windows.
Customer:
Which word in office for windows ?
Computer store:
The Word
you get when you click the blue 'W.'
Customer:
I'm going to
click your blue 'w' if you don't start with some straight answers. What
about financial bookkeeping ? You have anything I can track my money
with ?
Computer store:
Money.
Customer:
That's
right. What do you have ?
Computer store:
Money.
Customer:
I need money
to track my money ?
Computer store:
It
comes bundled with your computer.
Customer:
What's
bundled with my computer ?
Computer store:
Money.
Customer:
Money comes
with my computer ?
Computer store:
Yes.
No extra charge.
Customer:
I get a bundle of money with my computer ?
How much ?
Computer store:
One
copy.
Customer:
Isn't it
illegal to copy money ?
Computer store:
Microsoft
gave us a license to copy Money.
Customer:
They can
give you a license to copy money ?
Computer store:
Why
not ? THEY OWN IT !
(A few days later)
Computer store: Super Duper computer store. Can I help you ?
Customer: How do I turn my computer off ?
Computer store: Click on ' START ' .............
